Shipping policy
Last Updated: September 14, 2026
Thank you for shopping with Sonicwheel. This Shipping Policy explains our estimated delivery times, order processing, tracking, and other important shipping information.
Order Processing
After your order is placed and payment is successfully confirmed, your order will be prepared for shipment. Processing times may vary depending on order volume and product availability.
Once your order has been shipped, you will receive available shipping confirmation and tracking information using the contact information provided at checkout.
Shipping & Delivery Time
Our estimated delivery timeframe is 10–15 business days.
Business days do not include weekends or public holidays. Please note that this timeframe is an estimate rather than a guaranteed delivery date.
During periods of high demand, holidays, severe weather, customs processing, or carrier disruptions, delivery may take longer than expected.
Shipping Destinations
Shipping availability and applicable shipping charges will be displayed during checkout based on your delivery location.
Customers are responsible for providing a complete and accurate shipping address. Please carefully review your address before submitting your order.
Tracking Your Order
When tracking information is available, it will be provided after your order has been shipped. Please allow some time for the shipping carrier to update tracking information after the label has been created.
If your tracking information has not updated for an extended period, contact us at storefitalgowise@gmail.com and include your order number.
Incorrect Shipping Addresses
Customers are responsible for ensuring that all shipping information submitted during checkout is correct.
If you notice an error in your shipping address, contact us as quickly as possible at storefitalgowise@gmail.com. We will try to update the address if the order has not yet been shipped, but changes cannot be guaranteed once fulfillment has begun.
If an order is returned to us because an incorrect or incomplete address was provided, additional shipping charges may apply before the order can be resent.
Lost, Delayed, or Damaged Packages
Carrier delays can occasionally occur and may be outside our control.
If your package appears to be significantly delayed, lost in transit, or arrives damaged, please contact storefitalgowise@gmail.com with your order number and relevant details. For damaged shipments, please include clear photographs of the package and product so we can review the issue.
Customs, Duties & Taxes
International shipments may be subject to customs duties, import taxes, fees, or other charges imposed by the destination country.
Where these charges are not collected at checkout, they may be the responsibility of the recipient. Customs procedures can also occasionally cause additional delivery delays.
Multiple Packages
In some circumstances, an order containing multiple products may be shipped in separate packages. If this occurs, packages may arrive on different days and may have separate tracking information.
Delivery Confirmation
Once a shipping carrier marks an order as delivered, customers should first check the delivery location, household members, neighbors, reception areas, or other safe locations where the carrier may have left the package.
If you still cannot locate a package marked as delivered, contact us and the applicable shipping carrier as soon as possible.
Contact Us
For questions about shipping, tracking, or delivery, contact:
Sonicwheel
Email: storefitalgowise@gmail.com